Technician work
The warranty applies to the completed work for the approved fault.
What the warranty covers
After the repair, we test the main phone functions and explain which approved work is covered by the warranty.
Installed part
If a part was replaced, we explain its type and the warranty terms before the phone is handed over.
Handover check
Before handover, we check the display, charging, connectivity, camera, and other main functions together.
Follow-up check
If the same problem returns for the same reason, you can message us and arrange an inspection.
How the warranty works
1
Keep the chat history
The chat keeps the phone model, the approved work, and the repair details.
2
Describe the issue
If the issue repeats, tell us what happened and attach a photo or video if possible.
3
We inspect the device
The technician checks the device and determines whether the case is related to the completed work.
4
We agree on the solution
If the case is covered, we suggest the nearest inspection and fix option.
When the warranty does not apply
Before the repair and at handover, we explain exactly what was done and which conditions apply to your case.
New drop or impact
New external damage and impact-related issues are not part of the already approved repair.
Liquid exposure after repair
If the phone contacted liquid or moisture again after the repair, that is a separate diagnostics case.
Unauthorised opening
If the phone was opened after the repair without agreement, the warranty check becomes more complicated.
New fault
If the issue is unrelated to the completed work, a separate diagnostics check comes first.
FAQ
Answers to common questions about timing, prices, warranty and booking diagnostics.
What exactly does the warranty page promise?
The page explains that the warranty applies to the approved repair and the installed parts after the work is completed.
When Are the Exact Warranty Terms Confirmed?
After diagnostics and repair approval. Before handover, we explain once again how the warranty applies to your device.
Contacts and Booking
Message us on Telegram or WhatsApp, mention your city, phone model, and the issue. We will suggest the best way to start diagnostics.
City
Tbilisi
Address
3 Gori Street, Tbilisi
Working Hours
10:00–22:00
Contact
Telegram / WhatsApp
Send the phone model and a photo of the issue on Telegram or WhatsApp, and we will explain the next step.
City
Batumi
Address
49 Mazniashvili Street, Batumi
Working Hours
10:00–22:00
Contact
Telegram / WhatsApp
Send a photo of the issue on Telegram or WhatsApp, and we will estimate the repair cost and the next step.
Related pages
Helpful pages for services, brands, and cities.
Prices
See price estimates and what affects the final repair cost.
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Contacts
Message us on Telegram or WhatsApp and arrange diagnostics in Tbilisi or Batumi.
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Phone Repair in Tbilisi
Services, address, working hours, and booking details for diagnostics in Tbilisi.
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Phone Repair in Batumi
Services, address, working hours, and booking details for diagnostics in Batumi.
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